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Are Botanical Blueprint products waterproof?While concrete is naturally porous, we apply a concrete sealant or wax to enhance water resistance. However, prolonged exposure to moisture can affect the material. For items like planters, ensure proper drainage to prevent water accumulation. If you have any specific concerns, feel free to contact us at hello@botanicalblueprint.com.
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What does "made to order" mean at BotanicalBlueprint, and how does it benefit me as a customer?"Made to order" at BotanicalBlueprint means each product is crafted specifically for you when you order. This ensures personal customisation (colours) and high quality. It minimises waste, supports sustainability, and maintains our exceptional standards.
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Do your products vary in appearance?Each Botanical Blueprint item is handmade, meaning slight variations in texture, colour, and finish are natural. These unique differences add character and authenticity to your concrete decor. If you have any concerns, please contact us at hello@botanicalblueprint.com.
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Are the sealants used on your products environmentally friendly?We prioritise eco-friendly practices and use water-based, low-VOC sealants to ensure minimal environmental impact.
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What materials are used in Botanical Blueprint products?Our home accessories are crafted from high-quality concrete, chosen for its durability and modern aesthetic. Our earrings are crafted from lightweight and durable borosilicate glass.
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Can I use Botanical Blueprint products outdoors?Yes, many of our products are suitable for outdoor use.However, to maintain their appearance, it's advisable to place them in sheltered areas and reapply a suitable sealer periodically.
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Can I use Botanical Blueprint's concrete products to store food?While concrete itself isn't toxic, it is naturally porous. Unless specifically stated, our products are not recommended for direct food contact. If you wish to use items such as bowls or trays for food, consider using a liner or requesting a food-safe sealant through our customisation options.
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My product has tiny holes or imperfections—is this normal?Yes! Small pinholes or minor imperfections are a natural characteristic of concrete, resulting from air bubbles during the curing process. These unique marks add individuality and authenticity, highlighting the handcrafted nature of each Botanical Blueprint product.
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Can I paint my concrete products?Yes, concrete products can be painted. It's best to use paint specifically formulated for masonry or concrete surfaces. Make sure to clean and prime the surface before painting to ensure proper adhesion and durability. After painting, seal with a clear, protective sealer for longevity.
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Is concrete heat-proof?Concrete is heat-resistant, meaning it can safely withstand moderate heat exposure, such as from candles or incense holders. However, it isn't completely heat-proof and shouldn't be exposed directly to high flames or extreme temperatures, as this could cause cracking or damage.
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Can I customise the colour or finish of my item?Yes, we offer customisation options. Please contact us directly to discuss your preferences.
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What currency are your prices listed in?All prices on our website are displayed in GBP (£) by default. For your convenience, we've provided a currency converter to view prices in other currencies. If you have any questions or need assistance regarding currency or payments, please get in touch with us directly—we're always happy to help!
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What payment methods do you accept?BotanicalBlueprint offers a range of convenient payment options to ensure a smooth checkout experience for our customers. We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Additionally, you can choose to pay through secure digital payment platforms such as PayPal, Apple Pay, and Google Pay. Our goal is to provide flexibility and ease of use to accommodate your preferences. Should you encounter any issues during the payment process, our customer service team is readily available to assist you. Happy shopping at BotanicalBlueprint—your destination for raw and refined essentials for your home and beyond!
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Can I return a product?Change of mind If you have changed your mind and the items are unsuitable, then please contact us within 14 days of receipt of the goods to arrange a refund. You will incur the carriage charge for the return of the goods. Please note that refunds are subject to the provided goods being in perfect, unused condition in their unopened original packaging. Please allow 14 working days for this process. The customer is responsible for all shipping back to the Botanical Blueprint. We recommend that your carrier give you a ‘proof of delivery’ as we cannot be held responsible for goods lost or damaged in transit. You can always contact us for any return questions at hello@botanicalblueprint.com.
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Where do you ship to?We currently ship to customers throughout the United Kingdom and the United States. Shipping to other countries can be arranged upon request. Please contact us directly to inquire about international shipping options, availability, and associated costs.
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